Smartphones and other mobile technologies are as important to the modern office as paper and pens were years ago. They help your small business increase productivity by 85% if used properly. But there are security and employee use concerns. (more…)
When you set up your home office and have the ability to work remotely, there is one thing that tends to happen: you must identify the technology and equipment that will be used on a daily basis. This fact makes it challenging to set up an office and get it running. Now that 70 percent of people globally work remotely at least one day a week, it’s time to make sure the keys to working successfully outside of an office setting are clear. (more…)
Until the techno-utopian dream of full automation is realized, the growth of not-yet-autonomous technologies is creating opportunities for humans to help operate robots remotely, sometimes from thousands of miles away.
Twitter CEO Jack Dorsey’s Twitter account was seemingly hacked on Friday afternoon by a group that calls itself the Chuckle Squad. Twitter’s communications team issued a statement via Twitter.
We’re aware that @jack was compromised and investigating what happened.— Twitter Comms (@TwitterComms) August 30, 2019
The hackers tweeted racist terms from Dorsey’s account. The offensive tweets started being deleted not long after the attack began, but some were up for approximately 10 minutes. The hackers also used their time controlling Dorsey’s account to plug a Discord server used for their own activity, asking people to join. The server invitation link tweeted out by the hackers is no longer valid at this time. Following the incident, “both the server and the server owner were permanently removed from Discord within minutes of this being reported to us,” a Discord representative told The Verge. “Encouraging any kind of hacking is in direct violation of our Terms of Service,” the representative said. “We will continue to monitor and investigate this incident.” Reports suggest the tweets came from a source called Cloudhopper, a company that Twitter previously acquired to help with its SMS service. Dorsey’s account was previously hacked in 2016 by the security firm OurMine. The group used the hack to include a message about “testing your security,” and tweeted out a link to its website.
.@Jack’s account has been hacked. The Tweets are coming from a source called Cloudhopper. Cloudhopper was the name of the company Twitter acquired a long time ago to help bolster their SMS service.Looks like the hackers are Tweeting via the old SMS service… pic.twitter.com/YcU3DTn9wS— Sam (@Hooray) August 30, 2019
It appears to be the same group that attacked a number of YouTube creators and influencers last week on Twitter, including beauty vlogger James Charles, Shane Dawson, and comedian King Bach. The hackers also allegedly gained access to Desmond “Etika” Amofah’s Gmail account, as seen by screenshots collected in their Discord server. Many of the influencers and YouTubers at the time suggested their accounts were breached following a SIM card swap conducted by AT
Nintendo’s Switch Lite seems like a great portable console. But due to the portable-focused nature, you’ll probably want to get a case for it. Fortunately, Nintendo is making an official one that looks just about perfect — assuming you live in Japan (via NintendoSoup). The case appears to be made out of some sort of gray cloth, and it clips on to the Switch Lite. It’s not the flashiest case on the market, but it does the basics: it protects the Switch, it has a fold-down cover to keep the screen from getting scratched up, and it cleverly has some dimples on the cover so the joysticks don’t get ruined. (That should help anyone concerned about Joy-Con drift issues.)
The case is set to cost 3,758 yen, or roughly $35.36, when it comes out on November 1st, which makes it pretty affordable, too. There’s one problem, though: Nintendo has only announced the case for Japan, with no word of US availability.
Photo by Vjeran Pavic / The Verge Sony’s Xperia 1 came to the US just last month, but next week, the company may already be planning to announce a successor to the flagship smartphone, specifically on September 5th at 12PM BST / 7AM ET during IFA 2019. The model is rumored to be called the Xperia 2, and according to Xperia Blog (via 9to5Google), we might be seeing it for the first time in a batch of leaked images. It’s easy to tell the Xperia 1 from Sony’s earlier phones. It along with the cheaper Sony Xperia 10 were the company’s first devices to feature a 21:9 aspect ratio display. It resulted in a tall, skinny display that’s a perfect place to watch movies.
The device shown off in the leaked renders above appears to be cut from the same cloth, though its rear camera system has shifted over to the left side of the back of the phone. Everything else shown off in the leaked images, including the location of the ear speaker and the assortment and order of buttons and fingerprint sensor on the right edge of the phone, are exactly the same. Sony is infamously slow to make sweeping changes to its phone lineup, and if these leaks are accurate, it looks to be keeping the tradition going. It’s tough to speculate what might be appreciably different about the inside of this new device. The Xperia 1 already features the Snapdragon 855, and I don’t see Sony following the lead of a few gaming-focused phones, like the Black Shark 2 Pro and Asus ROG Phone II, in implementing the newer Snapdragon 855 Plus processor. However, if Sony puts in a display with a fast refresh rate, like the OnePlus 7 Pro and Razer Phone 2, consider my interest piqued. We’ll be at IFA 2019, so stay tuned to see if Sony brings some new phones to the show.
A report by NICE inContact says 70% of businesses have their entire contact center technology in the cloud or are planning to partially move next year. The Customer Experience (CX) Transformation Benchmark study shows businesses are benefiting from having their contact center in the cloud. They are experiencing customer satisfaction (CSAT) that is 18% higher than those with on-premises services. Growth of the Cloud Contact Center The growth is being driven by the customer-centric culture digital technology has made possible. Consumers now want personalized services and real-time access to the resources they need to solve their problems. And this is not only taking place with large enterprises. Small businesses also have to provide quality service if they want repeat customers. The good news is there are more affordable tools than ever to make this possible. The challenge comes in making sense of all the data these tools generate to deliver great customer service. This is exactly what Paul Jarman, NICE in Contact CEO, explains in the press release for the report. Jarman says, “Fr..
If you are already successfully running a women-owned business, pat yourself on the back. You have made it! And if you have a great idea to initiate the one, there is no better time than now. This is because women-owned businesses are soaring. According to the 2019 State Of Women-Owned Businesses Report, the number of women-owned businesses climbed 21% between 2014 and 2019. Being a women entrepreneur, you must have felt proud of seeing your fellow women establishing their businesses. Let’s explore how businesses owned by women have been doing for the last few years. Growth of Women-Owned Businesses Vs All Firms Businesses owned by women have seen more growth than that of all businesses combined over the last five years. As you see from the below graph, the women-owned businesses have increased by 21%, but all businesses combined grew only by 9%. PC – American Express Businesses owned by women have witnessed more than double the growth rate that of all businesses combined. When ..
How to Protect Your PC from Viruses and Malware – Information Technology Blog Knowing the fact malware threat is not limited to any user base or country, as it is looming large and causing serious data security threat, it becomes important to apply preventive measures.
In this article, we have discussed a few simple yet most effective ways to protect your PC from viruses and malware. Update Software Outdated software brings you a lot of troubles. These troubles aren’t limited to performance issues, instead, it also causes security issues as well. If you are running on old software, then it’s time you should immediately update your system software. To do this, Windows sends you regular software updates which help you keep your system software up-to-date. In case you have missed these automatic updates, then you also update system software manually. To do this, follow these steps: Go to Start menu and right-click on it to select Settings. Once you are..